The organiser of the renowned technology show Call and Contact Centre Expo (18-19th March 2020, ExCel, London), has been closely monitoring updates on the spread of the COVID-19 Coronavirus. The global impact of this situation, not least upon international travel and resulting restrictions imposed by many organisations, means that after discussions with all parties the organisers of the event have taken the decision to postpone the Call and Contact Centre Expo 2020.

Delivering high quality events

The event will now take place on the 15th & 16th September 2020 at ExCeL, London. This will include all events co-located with Call and Contact Centre EXPO 2020 including Customer & User Experience Expo and Smart Communications and Connected Business Expo.

The organisers are committed to delivering high quality events both in terms of content and attendance; the postponement of this year’s event ensures this will be the case for 2020. While this has not been an easy decision, they feel it is the right one in the current environment. They are, of course, in ongoing communication with the exhibitors, speakers, attendees, partners and suppliers. Those that the organisers have managed to speak to thus far have been exceptionally understanding.